Patient Access Representative - Surfside Outpatient Center- 1st Shift

Summary

Responsible for providing exceptional verbal and written customer service in a team-based environment. Patient Access Representatives play a key role in the success of Outpatient Registration, as his/her immediate interaction with patients, impacts revenue, repeat visits and patient satisfaction. Must be able to identify issues as they occur and take appropriate actions to resolve them. This position will also include time of service collections and maintaining department work queues. Late hours, holidays, and weekends may be required.

Requirements

Education: High School Diploma or GED Equivalent.

Experience: 1 or more years of Customer Service- Required. 1 or more years of Medical Office Experience- Preferred.

Certification: N/A

License: N/A

Other: Must be organized, dependable, practical and driven.