Senior Instructional & Curriculum Designer, Human Resources - Lakeland

Help shape how Publix associates learn, lead, and succeed. Our Education and Training Development (ETD) team creates and delivers learning experiences that support associates at every level of Publix, from on-the-job training for retail associates and technical and operational training for managers to leadership development for our company’s executives. The team also delivers technical, general management, leadership, and cultural change training and helps prepare associates and leaders for the implementation of innovations across Publix.

As a Senior Instructional and Curriculum Designer, you’ll play an important role in this work by partnering with business areas across Publix to transform complex needs into impactful reference, training, and leadership development solutions. You’ll guide large-scale learning initiatives and develop solutions that create consistency, strengthen performance, and prepare associates and leaders for what’s next. If you’re energized by solving complex problems, collaborating across the organization, and creating learning experiences with far-reaching impact, this is an opportunity to make a meaningful difference at Publix.

Responsibilities include:

• leading, defining, and conducting the work required for performance or training needs analysis
• planning, managing, and coordinating complex training programs and projects, including project teams, schedules, reference and training deliverables, and day-to-day deadlines
• managing training curricula across a range of programs, including hourly job-class training, management operational training, onboarding, and formal leadership development, ensuring continued business alignment, maintenance, and evaluation
• designing and overseeing the development of educationally sound training solutions
• evaluating training deliverables to measure effectiveness and ensure alignment with business operations and strategic objectives

Required Qualifications

• Bachelor’s degree in English, Technical Writing, Instructional Technology, Adult Learning, or Instructional Design Psychology with an emphasis or concentration in industrial psychology or organizational management, Digital Communication or other Communications degrees, or other analytical area or equivalent work experience
• Two years of progressive experience with responsibilities in the full lifecycle of analysis, design, development, implementation, and evaluation of blended-adult learning experiences or training programs, including workshops, structured on-the-job training, coaching/mentoring, and multimedia web-based training
• Two years of experience using authoring tools like Captivate, Articulate Storyline, or Articulate Rise to create efficient, effective, and engaging web-based training
• Two years of experience managing project teams, including the oversight of project implementation
• One year of experience managing a total employee training program, preferably in a retail, service, food service, or hospitality environment
• experience using Articulate 360 (Storyline, Rise, Studio, and Replay)
• knowledge of adult learning principles and instructional design models
• knowledge of change management concepts and approaches
• strong project management skills
• intermediate knowledge of Microsoft Word and PowerPoint

Preferred Qualifications

• Master’s degree in Instructional Technology, Instructional Design, or Adult Learning
• Information Mapping Certification
• Instructional Design or Performance Improvement certifications such as e-Learning Instructional Design, ISD Certificate from ATD, Certified Instructional Designer/Developer from Langevin, CPLP or the Human Performance Improvement Certificate from ATD
• Project Management training or certification
• at least five years of progressive experience with responsibilities in the full lifecycle of analysis, design, development, implementation, and evaluation of blended-adult learning experiences or training programs, including workshops, structured on-the-job training, coaching/mentoring, and multimedia web-based training
• at least five years of experience using authoring tools like Captivate, Articulate Storyline, or Articulate Rise to create efficient, effective, and engaging web-based training
• at least five years of experience managing project teams, including the oversight of project implementation
• at least five years of experience managing a total employee training program, preferably in a retail or service environment
• at least five years of experience in providing performance improvement consulting services to an internal customer
• at least three years working with training analytics and training evaluation and measurement data
• at least three years working in ETD as an Instructional Content Developer
• advanced knowledge of Microsoft Word and PowerPoint
• intermediate knowledge of Excel
• experience with Learning Management Systems (currently SumTotal is our vendor)
• experience using Adobe Acrobat Pro and Adobe Creative Cloud (Photoshop, InDesign, Illustrator, Premiere and Audition)
• experience using Microsoft SharePoint and Project (or other project management software)
• experience with scripting/programming languages

Hours of Work

Minimum of 45 hours per week

Travel Frequency

10%

Details

Compensation Type: Monthly Paid Monthly

Frequency of Pay: Monthly

Minimum Base Pay: 6,930

Maximum Base Pay: 10,400

Potential Annual Pay with Bonus: 90,090 - 135,200

Address: 3300 Publix Corporate Parkway

City: Lakeland

State: Florida

Zip Code: 33811-3311