PTS Installation Technician - Tallahassee, FL

From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership.
 
Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix. 

The Publix Technology Services (PTS) Implementation Technician will provide IT technical support for the Tallahassee, FL area to primarily include installation of IT hardware in Publix retail stores. Our Implementation teams work a variable shift, based on demands of current projects or support schedule. Shifts will include overnight, evening, early morning, and/or daytime work, depending on the task. Occasional Sunday night work may be required. Exact schedule will be determined by the managing supervisor based upon the needs of the overall team. 

Why Join Us?

• Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
• Empowered Culture: We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization.

Your impact:

• Perform installation, repair, and preventive maintenance of IT hardware including:
  • Desktop computers
  • Servers
  • Laser and thermal printers
  • Point of sale systems
  • Barcode scanners
  • Weighing devices
  • Networking systems
• Support Publix retail stores through on-site visits
• Travel between store locations to perform technical tasks
• Flexibility to work an overnight schedule, occasionally for extended periods
• May be required to work holidays, as needed
• ​​​Augment support in other geographic areas when required

Required Qualifications

• Candidate must live in the Tallahassee area, or surrounding area, or must be willing to relocate there upon acceptance of the position
• Associate degree in information technology, or equivalent technical experience
• 1+ year of PC/Technical support experience
• Basic understanding of IT hardware and industry standards
• Basic understanding of Windows Operating Systems
• Basic understanding of thermal and laser printing
• Analytical and troubleshooting skills
• Cable management and troubleshooting skills
• Computer and electronic equipment installation skills
• Must be at least 20 years of age
• Must have a valid driver license and maintain an excellent driving record
• Work a variable shift, based on demands of current projects. Shifts will include overnight, evening, early morning, and/or daytime work, depending on the task
• Ability to lift to 75 lbs.
• Ability to climb and work on a ladder
• Ability to crouch, kneel and work in confined areas for extended periods
• Ability to use hand and power tools

Preferred Qualifications

• Certifications in the field of electronics or Computer Science, such as:
  • Cisco Certification
  • A+ Certification
  • Microsoft Certified Systems Engineer
  • HP Certification
  • Lexmark Certification
• 3+ years of PC/Technical support experience
• Basic understanding of Active Directory
• Experience using problem reporting and ticketing systems
• Understanding of the Publix retail environment

Hours of Work

40 hours weekly

Details

Compensation Type: Hourly Paid

Frequency of Pay: Weekly

Minimum Base Pay: 25.00

Maximum Base Pay: 34.50

Potential Annual Base Pay: 52,000 - 71,760

Address: 800 Ocala Rd

City: Tallahassee

State: Florida

Zip Code: 32304-1669